FAQ

Frequently asked questions

Still stuck? Contact the desk or start a booking.

Yes. Crews arrive with tools and plant-gentle products. Tell us about allergies or preferred brands when booking.

Yes. Nestora onboarding includes identity verification and skills training before first assignments.

Recurring Nest Care customers can request preferred-crew matching subject to availability.

Message us within 24 hours. If we missed checklist items, we’ll return to make it right.

Yes. Weekend slots are limited—book early or choose Nest Care for priority windows.

Yes, as a custom quote. Dust load and debris level affect pricing and duration.

Pay after confirmation via UPI or card link. Corporate invoicing is available on request.

Yes. Share entry instructions, parking notes, and any society vendor rules in your booking notes.